So I’ve started some of this indoor training, and it’s building up slowly but nicely.
However, this isn’t the training that’s been keeping me busy over the last few days.
Nothing demonstrates the lack of joined up thinking better than trying to book a rail ticket, and also book a bike to travel with you.
Eurostar. We’ll gladly let you book your train ticket online or over the phone, but no, we won’t give you any clues as to whether there is space for your bike on that train. To find out if there’s space you need to either call another department (with varying lengths of wait time), or email them and they’ll phone you back (which does seem to work). Obviously, if you’ve got just a slight concern about the lack of bike space, you won’t have booked the train ticket till you know there’s a bike space, so the reality is you keep your finger hovering over the ‘book button’ until you hear the magic phrase ‘yes, there’s bike space. Please tell me your train reservation reference and I’ll book the bike space’. How anyone who does not have ready access to the internet manages this is beyond me. But either way, it’s impossible to book a bike space via the internet.
Virgin Trains. Customer contact centre (phone) will happily book you a train seat and attempt to book a bike place for you, but it’s a different department, so you have to hold on for a few minutes while they try and make contact which in my experience isn’t always possible. So I give up, and do this in person at the origin station – it works seamlessly, but again, for someone trying to do this remotely it must be a real drag. Again, it’s impossible to book a bike space via the internet.
I’m now set. Travel booked all the way through from Glasgow to Brussels. One less thing to worry about, but the ‘to do’ list is growing continuously. I’ve stopped updating it for now. It’s a job in itself.
Distance to Brussels : 1,000km. Distance of TCR : 4,000km